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Step 1: Contact Information
Would you like your identity, or any information communicated as part of the Complaint to be kept confidential?
Check which apply – see the IAM Policy and Procedures for more information regarding retaliation and confidentiality.
Is this a Representative making a complaint on behalf of a Complainant(s)?
One file only.
100 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Step 2: Required Information Regarding the Complaint
Detailed description of the alleged Harm
The FinDev Canada IAM Policy and Procedures defines Harm as “any material adverse environmental and/or social effect on people or the environment resulting directly or indirectly from a Transaction. Harm may be actual or reasonably likely to occur in the future.” Please provide as much detail as possible including when you became aware of this Harm.
Additional documents may be included if more space is needed.
Unlimited number of files can be uploaded to this field.
100 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Unlimited number of files can be uploaded to this field.
100 MB limit.
Allowed types: gif, jpg, png, svg.
A list of FinDev Canada Transactions are available on the page under Disclosure of Transactions.
If yes, please provide details about these communications and why you are not satisfied with the response, if any.
If no, please explain why such efforts were not undertaken.
Step 3: Additional Information
What IAM function are you interested in pursuing?
Dispute Resolution: FinDev Canada IAM can help resolve a Complaint through a neutral, collaborative, approach with a view to agreeing on actions to mitigate potential or actual Harm.
Compliance Review: FinDev Canada IAM will determine whether FinDev Canada has complied with the provisions of its Environmental and Social Policy and the Transparency & Disclosure Policy.
Additional details regarding these functions are provided in the IAM Policy and Procedures.
What would be your preference (check which apply)?
Step 4: Attestation and Disclosure
FinDev Canada IAM is under no obligation to consider a frivolous, fraudulent or malicious Complaint nor any Complaint arising out of or connected to a conflict of interest motivated by an intention to gain competitive advantage. You are encouraged to attach additional documentation supporting the nature of your Complaint, as applicable.