New Independent Accountability Mechanism Policy and Procedures – Seeking Stakeholder Feedback

FinDev Canada’s Board of Directors formalized the Independent Accountability Mechanism (IAM) on September 29, 2021 with the appointment of a Chief IAM Officer. The IAM is an independent function, governed outside of FinDev Canada’s financing operations and Management, with the Chief IAM Officer reporting directly to the Board of Directors.

Following the appointment, IAM Policy and Procedures were drafted based on extensive stakeholder consultations which included discussions with Export Development Canada (FinDev Canada’s parent company), Independent Accountability Mechanisms, civil society organizations and FinDev Canada clients.

FinDev Canada’s IAM, Board of Directors, management and staff are committed to establishing a process that supports an independent and impartial review of complaints and enables complainants to seek redress and remedy through this process. Comments from our stakeholders will help strengthen the IAM function and encourage policy alignment with stakeholder expectations and good practices, while considering a broad range of perspectives and experiences.

Providing Feedback

Feedback can be submitted by emailing between May 9th, 2022 to June 6th, 2022. A summary of submissions and an IAM response will be posted on this site approximately one month after the feedback period has closed. The IAM program is expected to officially launch later in 2022.

If you have questions, please email